Want to know the Name of Callers? (on your mobile handset)
September 22, 2008 at 4:00 am | Posted in Uncategorized | 1 CommentTags: Caller ID, CNAM, Technology, Wireless Calling Name
Like to know the name of the people who are calling you? I do!
If you want this feature, your mobile operator can deliver it,
and they’d like to hear from you!
Recently, I noted that it’s possible to deliver not just the Number, but the Name of the caller, just like on your wireline service. Just like on your @Home service. It’s possible: you just have to ask for it.
This service is already available (for over 5 years), and mobile operators have held off on delivering it. Recently, Verizon Wireless started delivering a pale version of this, providing city and state info on the caller (in addition to the number). Personally, I want to know the caller’s name, and I gladly pay for this feature on my wireline service. If you want Calling Name delivery on your mobile, tell your mobile phone company! If you ask for it, then can deliver it (that’s what we’re all in business for: satisfying the end customer).
Caller ID includes Calling Name
September 22, 2008 at 3:45 am | Posted in Uncategorized | 1 CommentTags: Caller ID, CNAM, Technology, Wireless Calling Name
@Home delivers “True Caller ID” that includes Calling Name Display. Nice!
I had a narrow (and, apparently, aged) view of the Caller ID feature. Originally, there was a distinction between Calling Number and Calling Name display (Caller ID preceded Calling Name, and display of Name was sold as an enhancement to the display of the calling party number). (Note: Just to date me, I worked at AT&T Bell Labs when we first designed and introduced these features that utilized the new, out-of-band signaling system). Now, there appears to be no distinction and Caller ID includes Calling Name (see attached definition, from the Qwest web site). Since @Home seeks to provide you with wireline-equivalent features, it includes all of the basic features, even voice mail (see the demo here).
Now if only they would deliver Calling Name to my handset!
It’s readily available, and even starting to appear in the marketplace. (Full disclosure: the company that I work for, VeriSign , actually delivers the Calling Name service for @Home, and the same solution can be delivered to your wireless phone, too – the mobile operators are just unsure if subscribers really want it on their phone). Technically, you can receive the same quality of Caller ID (including Calling Name) that you receive on your wired phone. If you want Calling Name delivery on your mobile, tell your mobile phone company!
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